In this section we have collected the most frequently asked questions about Regalgrid®, SNOCU, the platform and all the services we offer. We are ready to clarify your doubts!
Yes, in case the device needs to be installed in the electrical cabinet.
Installing SNOCU is always very advantageous, even if you are not part of an active energy community. SNOCU allows you to profile your consumption in real time, giving you a first indication to make the most of your energy resources. Knowing your electricity consumption habits also allows you to receive tailor-made energy supply offers, as well as suggestions on the correct size of a photovoltaic system and/or electrical storage based on your real needs.
The SNOCU subscription expires annually.
SNOCU optimizes the photovoltaic storage batteries in the same way as a smartphone: it prevents the battery from discharging completely, it makes cell linearization cycles, it tries to reduce battery cycles to the minimum.
Sure, SNOCU can be installed at any electrical utility. We recommend that you have it installed by qualified personnel, especially in the case of installation on an electrical panel.
You should install SNOCU to benefit from all the advantages of active energy sharing, which Regalgrid® architecture is able to enable: first of all, the exchange of energy within an Energy Community, but also the active monitoring and control of your consumption, the photovoltaic system and the storage system.
The SNOCU licence is valid for 10 years and can be extended as required.
No. No action related to the installation and use of the SNOCU will lead to hardware breakage or invalidate the warranty on the inverter. This is possible because we work closely with the manufacturers and optimise the available functions of the inverters themselves from a community perspective.
You absolutely do. An internet connection is a fundamental element for the functioning of SNOCU: the intercommunication of the various participants in the community must always be guaranteed. Only in this way will the logic of energy sharing be active according to the consumption in real time.
SNOCU can interface with the inverter according to various dialogue protocols. Contact us directly to find out more, we will give you all the details you need.
SNOCU always communicates with the inverter to which the battery is connected, so it does not actually speak directly with the battery except in specific projects.
SNOCU communicates according to different communication systems, depending on the inverter type: via LAN, via RS485, via RS232, via Wi-Fi, via Bluetooth, etc.
The way SNOCU communicates with the electricity meter is different depending on the characteristics of the meter. Generally SNOCU uses the RS485 bus to read the electricity meter, but the list of directly supported meters is constantly expanding. Just because each case must be evaluated in a specific way, we suggest you to contact our technical support.
If SNOCU breaks, you can ask your supplier or Regalgrid® support directly.